Privacy Policy
At Parent Pulse Co., accessible at parentpulseco.com, we are fully committed to protecting your privacy and safeguarding the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, engage with our services, or communicate with us. We process your personal data in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.
1. Commitment to Privacy and Data Protection
We recognize the importance of your privacy and are dedicated to preserving the confidentiality, integrity, and security of your personal information. All data collected is handled responsibly and transparently. We implement privacy-by-design in our systems and practices to help ensure that your rights are respected throughout your journey with Parent Pulse Co.
2. Scope of this Policy and Data Controller Role
This Privacy Policy applies to the personal data collected through parentpulseco.com and associated online services. Parent Pulse Co. determines the purposes and means of processing your personal data and therefore acts as the Data Controller under applicable data protection legislation.
If you have any questions about this policy or your personal data, you can reach us at [email protected].
3. Categories of Personal Data We Process
We collect and process various types of personal data to provide and improve our services. These categories include:
– Usage Data: Information about your interactions with our site, such as IP address, browser type, operating system, referring URLs, pages viewed, and session duration.
– Account Data: Information you provide when creating an account or placing an order, including full name, billing and shipping addresses, email address, and telephone number.
– Profile Data: Preferences, interests, product browsing history, shopping behavior, and feedback.
– Communication Data: Records of your correspondence with us, including customer support messages, inquiries, and responses via email or contact forms.
– Technical Data: Device identifiers, time zone settings, language preferences, browser plug-ins, and system configuration information.
– Transaction Data: Payment data (excluding full credit/debit card numbers which are processed securely by our payment providers), transaction details, delivery records, and invoice information.
– Preference Data: Marketing preferences, subscription settings, and indications of interest in specific products or services.
4. Legal Bases for Processing Data
We process your personal data only when we have a valid legal basis for doing so under applicable law. The main grounds upon which we rely include:
– Legitimate Interests: To improve our services, detect fraud, and better understand our users’ needs.
– Contractual Necessity: To fulfill our obligations in contracts with you, including order processing and delivery.
– Consent: For marketing communications, cookies, and where otherwise required by law.
– Legal Obligation: Where processing is required to comply with legal or regulatory obligations.
5. Your Privacy Rights
Subject to local data protection laws, you have the following rights:
– Right of Access: To request copies of your personal data.
– Right to Rectification: To correct inaccurate or incomplete data.
– Right to Erasure: To request deletion of your data, where legally permissible.
– Right to Restrict Processing: To limit the way we use your data under certain conditions.
– Right to Data Portability: To obtain your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, you may contact us at [email protected]. We aim to respond within a reasonable timeframe in accordance with applicable regulations.
6. Security Measures
We take robust measures to safeguard your data, including:
– Encryption of data in transit and at rest.
– Role-based access control and authentication.
– Regular data backups and recoverability procedures.
– Employee training on data protection and cyber hygiene.
– Ongoing monitoring for threats, vulnerabilities, and potential breaches.
7. International Data Transfers
Your data may be transferred and processed outside your country of residence, including to jurisdictions that may not guarantee the same level of data protection. In such cases, we rely on appropriate safeguards under GDPR such as Standard Contractual Clauses (SCCs), along with technical and organizational measures to ensure protection.
8. Data Retention
We retain your personal data for no longer than necessary to fulfill the purposes for which it was collected, including satisfying legal, contractual, and operational obligations. General timelines include:
– Account and Profile Data: Retained for the duration of your account and up to 12 months after closure.
– Transaction Data: Retained for up to 7 years for accounting and tax purposes.
– Communication Data: Retained for up to 24 months after resolution of your inquiry.
– Analytics Data: Retained in aggregated or anonymized form where possible.
9. Cookie Policy
We use cookies and similar tracking technologies on parentpulseco.com to enhance your browsing experience. These include:
– Essential Cookies: Required for the basic functioning of our site (e.g., login, navigation).
– Functional Cookies: Enable personalization and functionality enhancements.
– Analytics Cookies: Help us track visitor behavior and site performance.
– Performance Cookies: Measure and improve responsiveness and user experience.
10. Cookie Management and Compliance
You have the right to control your cookie preferences. When you first visit our site, we present a cookie banner explaining your options. You may accept or decline non-essential cookies via our preference center. You may also configure your browser settings to block or delete cookies. Cookie processing is handled in full compliance with GDPR and CCPA requirements.
11. Special Protections for Children Under 13
Parent Pulse Co. does not knowingly collect or solicit personal data from children under the age of 13. If we become aware that we have inadvertently gathered data from a child, we will take immediate steps to remove the data and terminate any related accounts or services. If you believe a child has provided us with personal data, please contact us at [email protected].
12. Policy Updates and Notifications
We may update this Privacy Policy to reflect changes in law, technology, or our practices. When material changes occur, we will notify users through website notices or direct communication, where appropriate, to ensure transparency.
13. Contact
If you have questions, concerns, or requests related to this Privacy Policy or our handling of your personal data, please contact us:
Email: [email protected]
Website: https://parentpulseco.com
We are fully committed to addressing your privacy concerns and ensuring full compliance with GDPR, CCPA, and other applicable data protection laws.